"Matthew and Sylvia at Clear Edit are a pleasure to work with. They have a very professional approach to their work, are flexible in dealing with clients' changing timelines and requirements, and provide a timely and high-quality service.
Clear Edit are very comfortable editing and formatting documents to align with agency specific templates and style guides. I am impressed with how quickly they complete their work to a very high standard.
They are always happy for me to come back to them to seek further clarification if needed, or with updated versions of documents that need final proofing. I am very impressed with the service they provide and have no hesitation in recommending them to others seeking professional proofing, editing and formatting services."
S. Boyd
Ministry of Business, Innovation and Employment
"Clear Edit have provided exceptional service to us, over a number of years. Not only is their proofing of the highest standard, but they are responsive, delightful to work with, and they meet every deadline."
Chloe Groser, Marketing and Communications Manager
SenateSHJ, boutique communications and PR company
"I worked with Sylvia and Matthew at Clear Edit for over four years. Matthew provided high-quality copyediting service and was always very professional, reliable and also delivered his work in a timely manner, even working at night or weekends to meet our publication schedule.
Sylvia was great to work with, highly professional and very friendly. I would highly recommend Clear Edit NZ to anyone looking for a high-quality copyediting provider."
Katharina Bauer [no relation]
University of Auckland
"Thank you so much for doing such a thorough job so quickly, we are very impressed."
C.M.
New Zealand Government
"Sylvia has provided Tai Poutini Polytechnic with a very high level of service - from proofing our prospectus to writing up profiles for our staff. I have no hesitation in recommending Sylvia, she is professional, has excellent communication skills and delivers to meet the brief and timescales required."
Sarah Caseley, Sales and Marketing Manager
Tai Poutini Polytechnic
"I have used Sylvia and Matthew Bauer's editing services on several occasions over the last couple of years, and have found them to offer an excellent service. I value their painstaking approach to understanding the particular needs of the project, and those of the client. This is the manifestation of their commitment to deliver the very best job possible. I have found their approach to customer service to be outstanding.
In addition, they are very time-aware, and conscientiously establish timelines and delivery dates, all of which are routinely met. They have a good understanding of the kind of material that is generated by government departments, and an ability to impose sense on somewhat dry information.
The quality of the work they have delivered to me has consistently been very good and I would have no hesitation in using their services in the future."
S.W., Publishing Manager
Department of Conservation
"I've completed my review of the document you edited. It's fantastic working with someone as professional as yourself, Matthew. I want to compliment you on the level of detail with which you analyse the documents I send; your comments show you've processed the material thoroughly; your pickup rate for errors and potential changes is outstanding, and I really appreciate how you consistently deliver what you say you will on time every time - that makes my job, and my life, easier. Thanks so much for helping to improve the work I do and making it excellent, I really appreciate your help."
G.G.
"Over recent years, I have directed a number of my postgraduate research students to Clear Edit NZ, for proofreading work on their masters' theses. I can say without hesitation that the standard of service and the standard of work completed by Clear Edit is absolutely top notch. Clear Edit is accommodating and absolutely punctual in their services. The standard of work completed is of the highest quality. I do not know of a better proofreading service available."
Dr Ken Hyde, Senior Lecturer in Marketing
Auckland University of Technology
"I was utterly impressed by the quality of your work on my academic poster and journal articles. What impressed me even more was the great customer care you provided afterwards. Being a lecturer in marketing and a trainer in customer care and service, I appreciated the level of personalisation and genuine care even more. In our last interaction you went beyond what could be expected and referred me to another service provider, when you could not take my work on due to your current commitments. Commendable. Thank you. It is and will be easy for me to recommend you to my own network of colleagues and friends."
R.D.V.
"Thank you so much for taking such an active interest and being so incredibly kind and helpful, it really makes all the difference! Having someone promptly respond, clearly explain timeframes and costs from the outset, as well as make recommendations that helped to educate me about the exact process, have made it all seem a little less overwhelming. It's a very rare occasion that even if someone is unable to provide a service to you directly that they are willing to be so helpful!"
K.R., PhD Candidate
"I was especially pleased with the speed at which you completed the 55 page task ... I found the proofing extremely thorough and your notes easy to follow. I will certainly be calling on your services again and will have no hesitation in recommending your work to others."
W.S.
BNZ Save the Kiwi Trust
"Thank you Sylvia for your excellent proofreading/editing service. Your gentle guidance, excellent questions and suggestions have enhanced my ebooks no end; and your customer service is truly superb. I've thoroughly enjoyed working with you and will do so again, in the future."
Sue Dwan
Dwan & Associates
"Your comments have certainly been detailed and constructive. If all your clients are as satisfied as I am, you should have no trouble in keeping yourself occupied in this field."
K.D.L., Author
"Sylvia was an apt fit for our business with her high energy and cheerful disposition.
She was able to assess our needs and carry out the work with very little need of input from us, and as we run a high workload business this was a very important factor.
Her approach to our task (writing e-newsletters) was professional but still personal, which made for an engaging and comfortable working relationship.
Enthusiastic, interested in our product and willing to really listen to our needs and objectives - we felt in reliable and competent hands"
Hans & Alex
Natural Pools NZ & Landscaping
"I've hired a lot of copywriters over the years, and the quality varies widely. Sylvia is the kind of writer you want in your team. Her work stood out, especially as she took ownership of the project. Not only could she write, but she handled client interviews, audio transcripts AND produced great copywriting for an email series and web page. The fact she could also support with the marketing concepts made her a real asset. I would recommend Sylvia without batting an eyelid."
Vincent Dickie, Measurable Marketing Specialist
www.dickiebird.co.nz
"Kia ora Sylvia and Matthew, I wish to extend our sincere appreciation for the knowledge, skills and experience that you both contributed to the successful publication of Ngā Taonga Tākaro II - The Matrix. Your dedication to editing and proofreading this 200-page book, particularly in regards to the te reo content, was nothing less than outstanding.
Your support and guidance is greatly appreciated and adds to the success of this important taonga, which brings alive the journey into the whakapapa and contemporary use of traditional Māori games and activities in Aotearoa for all New Zealanders, for now and in the future."
Nga mihi.
Ross Merrett, CEO
Physical Education New Zealand
"WOW! This is mind-blowingly awesome! Thank you so much [for the formatting on our book] Matthew, ka nui te pai ō mahi!
This project involved a book from circa 1940. It was scanned to a Word document with the intention of making changes to modernise and repair several spelling errors etc.
Sadly we weren't able to do so in the raw format. You have made it so much easier to read, edit and format - we are truly blessed! Thank You!"
Wiremu Anania, Tauranga Moana me Te Puke Co-Missioner, Minita ā Whānau, Kāhui Rangatahi
Te Pihopatanga o Te Manawa O Te Wheke
"I have very much enjoyed working with you both, and I am very grateful for the quality lift you have given all the guidance materials. You have both been so kind and accommodating - I have been raving about your services to anyone who will listen to me at this end."
Hannah Malloch
Government contractor
"Sylvia and Matthew provided an incredible proofreading service for our researchers submitting government funded bids. I worked closely with Sylvia for six months prior to submitting work to them to ensure we had a clear schedule of work in place and found Sylvia to be fantastic at responding to emails, suggesting ideas and overall so positive about the many changes we made along the way. The work they produced for our researchers was excellent with such great attention to detail and they were also able to turn work around very quickly. I hope to work with Sylvia and Matthew again in the near future and would recommend them highly."
Jody Clarke
Senior Administrator at University of Auckland
"You guys were amazing - I am so impressed. Matthew's expertise and fast, robust editing was a major help and shaped my work in a way I could not have done alone. I was so relieved to have you on my team."
Jo Robertson
Master's degree candidate, University of Sydney
"Thanks so much for the prompt, efficient formatting service on my thesis, it looks amazing! I am really happy with how it looks and thanks to Matthew for the advice on APA 6th referencing too."
Kirsten Rosser
Master's degree candidate, University of Otago, & IBD Clinical Nurse Specialist, Christchurch Hospital
"Sylvia, you added fun and a glimpse into you as an interested, engaged professional, when you were editing/proofing my documents. In amongst your comments and questions there were some really funny comments and wry observations etc. that were a delightful surprise to find, and all were laugh-out-loud material. They made my checking/adjusting process much more enjoyable, and it showed you were totally engaged in the piece of work, and connected with the client. Your approach is real and genuine, a far cry from the approach taken by some of your competitors."
Sue Dwan, author
Dwan & Associates
"Huge gratitude for taking on the job at short notice during the holiday season. Also, clear and brilliant communication all through the process. Lastly, but by no means least! The quality of the work was outstanding. Matthew made my thesis look professional instead of the amateur looking thing I gave him originally. Being amenable to my requests and finding workarounds when Word didn't want to play ball was so appreciated. You two were the calm in my storm as timing came down to the wire and my beacon of light steering me away from the rocks!"
J James
Master's degree candidate
Some testimonials have been edited slightly for brevity. If you would like a verbal or written reference from one of our clients, we'd be happy to help - just let us know.
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Types of documents we edit include:
Due to client confidentiality, we don't publicly list all of our clients. However, they include New Zealand government departments, scientific organisations, academic institutions, journal publishers, sign writers and designers, and other businesses and individuals. If you would like further details on a testimonial, just send us an email.
